Terms & Conditions

Personal data protection 

dovilleka.gr set up this website for the sole purpose of facilitating its customers. The dovilleka.gr website is straightforward to use and user-friendly and has been designed to meet the specific needs of each and every user. To provide better levels of service, it is important that you, our customers, understand that you need to provide specific information to enable your orders to be handled. We will retain that information.
The terms and conditions of use and this Personal Data Protection notice for this website outline the way in which data is collected by the dovilleka.gr website, how that data is used by us and the terms and conditions of use of this website. This Personal Data Protection notice relates solely and exclusively to the personal data you provide us with when placing orders.

Information voluntarily provided by users of the website is used by dovilleka.gr so that users can enjoy direct, real contact with the e-shop, so that responses can be provided to specific questions they pose, and so that they can receive services and have their orders filled. The information collected by dovilleka.gr via the website is intended to help with the purchase of products, to measure the number of hits to the site, to identify customer requirements for additional products, and to make it easier to do business with the company.

 

Information collection 

dovilleka.gr designed its website so that its users can visit the site without needing to disclose their identity unless they opt to do so. They are asked to provide their personal data only in the case where they want to order a product/products, to register as members of the website, and/or to send an email to dovilleka.gr.  dovilleka.gr collects two types of information about users: 1. information the users provide when registering as members and 2. information users provided in order to place orders. 

When filling out the membership form, we will ask for your name-surname, postal address, postcode, email address and phone number.
When filling out the order form on the website, we will ask for your name-surname, postal address, post code, email address, phone number, the details of your credit card and the way in which you wish to pay for the order. Customers may also be asked for additional specific information, such as information about how the order is to be dispatched – delivered, invoicing data or details about the offer the customer has requested.
When customers provide personal data, it means that they consent to that data being held, processed and used by employees of dovilleka.gr for the reasons referred to above.

Use of information

Information voluntarily provided by users of the website is used by dovilleka.gr so that users can enjoy direct, real contact with the e-shop, so that responses can be provided to specific questions they pose, and so that they can receive services and have their orders filled. The information collected by dovilleka.gr via the website is intended to help with the purchase of products, to measure the number of hits to the site, to identify customer requirements for additional products, and to make it easier to do business with the company.

Correction or deletion of information

dovilleka.gr allows users to correct, change, supplement or delete data and information supplied to dovilleka.gr. If you opt to delete information, dovilleka.gr will ensure that that information is removed from its files immediately. To have access to, to change or delete your personal data, to report problems about how the website is working, or to ask any questions please, contact dovilleka.gr by calling +30 2110124948 or by sending an email to info@dovilleka.gr. You can also log in to the dovilleka.gr members’ area to change or correct your personal data.

Security of transactions

dovilleka.gr acknowledges how important it is to keep the personal data of users/visitors to this website secure, and makes concerted efforts to use the most cutting-edge, advanced methods to ensure that the data is secure. However, users/visitors should be aware that sending confidential information by email is not the safest means of communication, and always entails a risk of that information being read by third parties. 

dovilleka.gr has put in place procedures to safeguard the personal data users submit via its website or which they provide in any other manner (e.g. by phone). These procedures safeguard user data from any unauthorised access or disclosure, loss or improper use, change or destruction. They also help confirm that the data is accurate and is being used correctly. Your connection to the website is secure because SSL (Secure Socket Layer) technology is used. SSL technology is based on a key that encrypts data before it is sent via a secure SSL connection. A unique key is used to ensure that data exchanged with the server is secure to safeguard the integrity of communications.

Cookies

Like most websites, this one also uses cookies so that dovilleka.gr can access certain information every time a user/visitor navigates our e-shop. Without cookies it would not be possible for dovilleka.gr to offer users/visitors to this website important services like order status, wishlists, etc. 

Cookies are alphanumeric files sent to the hard drives of computers of users/visitors to a website. They are used to keep statistical data necessary for offering services, such as those cited above, to determine the most popular website, for marketing purposes, or to improve user/visitor access to the websites they want.
Cookies do not entail risks for the computer of users/visitors to a website. However, if someone does not wish information to be collected via cookies, they can set their internet browser to delete existing cookies from the hard drive and can opt to either automatically reject all new cookies or be asked every time a cookie tries to install itself on the computer’s hard drive, at which point they have the option to either accept or reject it. Having said that, users/visitors must be aware that rejecting cookies makes it more difficult or impossible to use parts of the website or the services it offers.

 

Do not hesitate to contact us!